My Cart

Close

Purchasing, Shipping & Returns

Coupon Codes

Coupon codes cannot be combined with other coupon codes to purchase merchandise EXCEPT when the customer has been given a store credit coupon code, which can be combined with another coupon code. Discount coupon codes do not apply to sale items unless stated otherwise. Store credit coupon codes apply to all items; full price and sale items.

Shipping Policy

All domestic orders ship within 5 working days. Free shipping applies only to orders over $75 shipped anywhere in the United States.

How to Return an Item Purchased Online:

Your items must be unworn and in new condition to be eligible for a return. You must contact us within 30 days of receiving your item to validate your return. You may contact us by emailing us at customerservice@ellebleu.com. Please include your original invoice along with your item, and mail to:

Elle Bleu Shoe Boutique
Attn: Returns
53 E. Main Street
American Fork, UT 84003

What Do We Accept as Returns?

All unworn, new items (except for manufacture defects), within 30 days of receipt. NO CASH BACK. All returns will be offered as store credit. All clearance or marked down items are FINAL SALE. You are responsible for return shipping. Do not send an item back if you do not meet these criteria. Any unauthorized or ineligible items returned to Elle Bleu Shoe Boutique will be returned to sender, COD.

Exchanges

If you would like to exchange your item, Contact Us within 30 days of receipt. Your item should be unworn and in new condition to be eligible for exchange. YOU MUST HAVE AUTHORIZATION FOR AN EXCHANGE BEFORE RETURNING YOUR ITEMS. You are responsible for return shipping. If you are exchanging an item due to dislike or sizing, you are responsible for return shipping to Elle Bleu, as well as shipping back to you. If you are exchanging an item due to a product defect, Elle Bleu will pay for shipping to Elle Bleu and back to you. If you would like to exchange or return your item in store, bring your unworn, new item, along with your sales receipt within 30 days of receipt, to Elle Bleu in American Fork.

Hello You!

Join our mailing list