FAQs
- What currency do we use? - all orders are processed in USD
- What payment methods are accepted? - credit card, paypal, afterpay, shop pay, facebook pay, apple pay
- When will my order ship? - all orders ship within 10 business days. Once your order ships, the delivery time will depend on the courier used. Any additional shipping costs are nonrefundable.
- What size should I choose? - We have a standard size chart along with fit in the description of all shoes. If you have any questions, please feel free to contact us at customerservice@ellebleu.com
- What if my package is lost? - Elle Bleu is not responsible for lost or stolen items.
- Where can I use my Elle Bleu gift card? - Gift cards purchased at ellebleu.com are redeemable on only our official site.
- I ordered something and now it is on sale. Can I price match? - Unfortunately we do not offer price adjustments on previously purchased items. We apologize for the inconvenience.
FAQs
What currency do we use? - all orders are processed in USD
What payment methods are accepted? - credit card, paypal, afterpay
When will my order ship? - all orders ship within 5-10 business days. Once your order ships, the delivery time will depend on the courier used. Any additional shipping costs are nonrefundable.
What size should I choose? - We have a standard size chart along with fit in the description of all shoes. If you have any questions, please feel free to contact us at customerservice@ellebleu.com
What if my package is lost? - Elle Bleu is not responsible for lost or stolen items.
Where can I use my Elle Bleu gift card? - Gift cards purchased at ellebleu.com are redeemable on only our official site.
I ordered something and now it is on sale. Can I price match? - Unfortunately we do not offer price adjustments on previously purchased items. We apologize for the inconvenience.
